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Yes, we have always been a contactless service. Place your order online and pay, then a cylinder specialist will give you a call and provide you with a delivery date. When the driver arrives on your delivery day, they will disinfect the tank with bleach, exchange or place the tank in a safe spot, and then ring your doorbell to let you know we were there. There is no physical contact between you and the driver.
Yes. BBQ Tank Express is an exchange service where we exchange one full tank for one empty tank. If you require a new or spare tank, add it to your cart by selecting 20lbs tank and 20lbs propane.
20lbs propane is just for propane. 20lbs tank is to purchase an empty tank, so you would need to add 20lbs of propane as well to your order.
Yes, we will exchange any competitor’s tank, as long as it is in date and in good condition.
BBQ Tank Express recommends that all customers have a full spare tank. That way, when one tank is empty, you can exchange it for a full tank when you place another order.
No. The only way to guarantee that you won't run out of propane is to have a full spare tank.
No, you don’t need to be home for a delivery. Place your tank at your designated spot, and it will be exchanged on your scheduled day.
Yes. If your tank is out of date or damaged, you need to purchase a new tank.
Yes. For a $5/tank fee, we will come and pick up your old propane tanks. Please contact us for multi-tank pricing.